Skip to Content

HELP DESK

This section is designed to help pet parents plan and prepare their pets for procedures like blood samples, ultrasound, X-rays, Surgeries, etc. Each section will help you navigate and gain a basic understanding of what to expect, as well as how to plan and prepare for the procedure. For more detailed information, please get in touch with us 

Contact us

 Each Heading will offer you basic details. Check them out

  •  Essential for a pet's health and well-being. prevents zoonotic diseases 
  • Must be done by a registered practitioner to avoid health risks.
  • Side effects are rare and can be avoided in certain cases (cats, especially)
  • Diseases preventable by vaccination are almost always deadly. Vaccinate regularly to avoid that.
  • Titre test for antibody may be recommended in certain cases.
  • Vaccination failure often stems from an inadequate immune response in the pet rather than a problem with the vaccine itself.
  • A good immune system and vaccination protocol will help your pet have a long and healthy life 
  •  Blood samples are better collected in the mornings for quicker results.
  • The volume of blood collected depends on the condition of the pet
  • Fasting/empty stomach (6-8 hours) is preferred for most parameters
  • Keep the environment calm. Talk to your vet about timing if your pet gets anxious.
  • Regular blood work (annual for healthy adults, more frequent for seniors/sick pets) is a cornerstone of proactive pet care.
  • Surgery is a procedure that is performed to help your pet get better and is a part of treatment.
  • Unlike emergency procedures, most surgeries are planned and discussed earlier on risks and benefits.
  • Postoperative care is crucial for any surgery to be a success. Plan the post-op care ahead of time
  • Oral medications and hospital stays are mandatory in certain procedures.
  • Blood sample analysis will be performed for all pets undergoing a surgical procedure.
  • Rest and Restriced activities will be recommended by your vet for a smooth recovery and good results 

  •  Successfully administering oral medications requires a clear understanding of the medication itself, proper administration techniques, and a focus on safety. 
  •  Know why the medication is prescribed and how long the treatment course is. 
  • Understand the correct dosage and timing (before/after meal). Ask for a demonstration if you are unsure how to measure a liquid dose or split a pill accurately.
  • Discuss which side effects are normal and which warrant immediate veterinary attention.
  • Know how to get refills and when follow-up appointments or blood tests are needed to monitor your pet's progress.
  • Ask your vet about alternative forms of the same medicine if you anticipate difficulty 
  • Maintaining your pet's bath and hygiene routine is essential for their overall health and well-being, not just aesthetics
  • The ideal bathing frequency depends heavily on your pet's breed and any skin conditions. Most dogs do well with a bath every 4 to 8 weeks, while most cats rarely need baths, as they are self-groomers
  • Always use shampoos and conditioners specifically formulated for pets, as human products have a different pH balance and can damage their skin.
  • Dental hygiene is often overlooked but crucial. Brush their teeth daily (or at least 2-3 times a week) using a pet-specific toothbrush and toothpaste.
  • Use a vet-approved ear cleaning solution and a cotton pad to gently clean the outer ear. Never insert cotton swabs deep into the ear canal, as this can cause injury.
  • Maintain a clean living area by regularly washing your pet's bedding, toys, and food/water bowls to minimize bacteria and parasites.
  • Brush pets' teeth at least three times weekly using a soft-bristled pet toothbrush.
  •  Enzymatic, pet-safe toothpaste flavoured like meat or poultry—never human toothpaste, which is toxic.
  • Offer veterinarian-approved dental chews, treats, or textured toys daily to scrape tartar via chewing action, selecting sizes appropriate for the pet's breed and avoiding hard items like bones that risk fractures. 
  • Schedule annual oral exams during routine visits, with professional cleanings under anesthesia every 1-3 years based on home care effectiveness and risk factors like breed or age. 
  • Early detection prevents pain, tooth loss, and systemic issues like heart disease linked to poor dental health